St James Hotel; BW Premier Collection

Overall, I am very happy with the stay. Owen and the ladies who cleaned the rooms were very helpful and friendly. I stayed in a 'crash pad' (I think that's what it is called) and it was very good. It had an iron and an ironing board, a hairdryer, a TV, a kettle, a wall-mounted desk, a chair and a good-sized bed. Water pressure was great and they had left things like tea bags, hot chocolate sachets, biscuits, milk and bottles of water as well as small bottles of shower gel, shampoo and conditioner. Rooms were cleaned regularly and things were replenished. The view was not good and the room could be bigger but I did not mind it that much. Also, the corridors could be a little cleaner although it was nothing major. A mirror inside the lifts would also be nice. Location is very good. It's about a 10-minute walk from the coach/train stations and the city centre. It's a couple of minutes away from the castle, the 'Ye Olde Trip to Jerusalem' and the Robin Hood statue.

Comfortable hotel, in a good location for the city centre. Nottingham has really good public transport and we took buses and trams to get around. The hotel is up a hill from the station so if you walk, be prepared for a climb. Our room had a good view across the city. We were in a twin which had everything you needed. Maybe some things could do with a refresh but everything was clean and we slept well. Breakfast was very good with lots of choice. All the staff were super friendly and helpful.

the room was a good size for 2 adults and a kid, relatively clean and with good option to put personal items like bags/toys, books etc. Good heating option, so was easy to get the warmth considering freezing weather outside. Comfortable beds and pillows and enough space to sleep comfortably. Easy system of preliminary check-in and option to get a ticket to get a discount for parking. Very good location, as it's an easy walk to the city-center, castle and oldest pub in England :)

The hotel was very conveniently located in the centre of Nottingham. I would recommend it as a good place to stay as there is loads of parking nearby and everything that you will need on foot. The staff are very helpful. The Wi-Fi was good and the facilities were good.

Service excellent from all employees we encountered, extra blanket brought up for one of my children with no problem. Location brilliant, only a 5 min walk into centre, NCP car park right next to it. Spacious room and well soundproofed from any external noise. Firm comfy bed (which I like). Breakfast was decent.